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Language training: making business phone calls in English

Do you already have a basic knowledge of the target language and would you like to be able to conduct a professional telephone conversation in that language?

The objective of this training course is to:

Niveau Basic
Leervorm Live Webinar


The course can be followed by various target groups, namely by any employee who regularly uses English in a banking context.

Vereiste voorkennis

Basic level: No specific prior knowledge is required for this course.



In this interactive and dynamic webinar, you and our trainer will work on the following topics:

We also look at a few grammatical points, while simultaneously providing typical key phrases and some additional language tips. You have the opportunity to ask questions throughout the webinar.

Practical information

Duration: 45 minutes

Time: 12 noon - 12:45 p.m.

Location: Online via webinar

Additional information: How do you start? You can start the webinar via the online platform. Under 'my planning' you will find all the necessary information.

To follow the webinar, you will need a computer/tablet or smartphone, an internet connection and the facility to listen to what is being said. You will see the trainer and presentation on your screen. You also have the opportunity to ask questions throughout the webinar.


You follow a ‘Live webinar’ digitally in a group. It is ‘learning-apart-together’. At an agreed time, the teacher and participants log in to a video conference tool, each from his or her own location and with his or her own computer. Via this tool’s camera, microphone and chat function, there is an opportunity for interaction and feedback, both from the participants to the teacher and vice versa. The teaching material consists as a basis of a presentation via the MyFA learning platform, supplemented with various other items (such as digital syllabus, presentation, audiovisual fragments, etc.).

Type of course: Webinar (short online training course)

Training material: PowerPoint presentation